National Lifecycle Manager

1 week ago


Brampton, Canada Vermeer Canada Full time

Are you ready to lead lifecycle strategy and aftermarket excellence at a national level? We’re seeking a National Lifecycle Manager to provide strategic and operational leadership for Parts and Service functions across all branches, driving a consistent, profitable, and exceptional customer experience.

What you will do:

- Provide strategic and operational leadership for Parts and Service functions across all branches nationwide
- Conduct regular branch visits to assess performance, reinforce standards, and support local leadership teams
- Build and maintain strong collaborative relationships with factory leadership and peer dealer leaders.
- Analyze financial statements and operational KPIs to identify profitability improvements, process gaps, and corrective actions
- Monitor and improve national operational health including: Work in Progress (WIP), open documents, Standard Job Code (SJC) usage, Field campaign completion rates, Preventative Maintenance (PM) completion performance, parts-to-VIN compliance, factory A/R aging
- Oversee parts pricing models, inventory optimization, and the implementation of consistent national standards
- Develop, refine, and support clear “how-to” business processes for all lifecycle operations to ensure consistency and clarity across branches
- Drive alignment and execution of Vermeer Corporation initiatives including e-commerce, Fleet progress, Parts with VIN standards, SJC usage, kit completions, and other Lifecycle brand ambassador priorities
- Evaluate emerging technology add-ons to enhance operational efficiency, streamline workflows, and elevate the customer experience

What we’re looking for:

· Prior experience with the operation of heavy equipment an asset

· Excellent technical, interpersonal, and troubleshooting skills, as well as organizational and motivational abilities; prepared to take on initiatives, make decisions and accept responsibilities

· Proficiency in major spread sheet/ computer processing applications

· Prior exposure to supply chain would be beneficial

· Proven leadership track record

Travel

Significant travel is expected of this position.



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