Business Development Manager

About UsKAIN Automation is a trusted Canadian leader in industrial automation services and component-level electronics repair. We specialize in rapidly diagnosing and repairing complex automation equipment, helping manufacturers across North America minimize downtime through fast, reliable, and cost-effective solutions.With deep experience across manufacturing and industrial sectors, our team restores critical systems with technical precision and a customer-first mindset. At KAIN Automation, we value accountability, problem-solving, and long-term client partnerships, delivering high-quality results backed by practical expertise and operational excellence. Position OverviewThe Business Development Manager will be a key driver of revenue growth and market expansion at KAIN Automation. This role combines strategic new business development with account management, requiring someone who thrives in a dynamic, growth-oriented environment. Acting as the entrepreneurial force behind KAIN Automation's expansion, you will be responsible for identifying market opportunities, building a robust sales pipeline, and establish lasting client relationships that drive sustainable revenue growth. The successful candidate will demonstrate tolerance for ambiguity, process-driven discipline, and the emotional intelligence to navigate complex B2B sales cycles while representing KAIN Automation with professionalism and excellence.KEY RESPONSIBILITIES1. Business Development & Sales Execution· Identify and pursue new business opportunities through cold calling, networking, and strategic prospecting activities· Manage full sales cycle from lead generation through proposal development, negotiation, and close· Develop and execute territory plans to maximize market penetration in target industries· Achieve and exceed quarterly and annual sales targets through disciplined pipeline management· Conduct needs assessments and deliver compelling presentations that position KAIN Automation's solutions effectively2. Account Development & Client Relationship Management· Serve as primary point of contact for key accounts, ensuring exceptional client experience and retention· Conduct regular client touchpoints via phone, video, email, and in-person meetings· Build deep understanding of client operations, challenges, and strategic objectives to position KAIN as a trusted partner· Identify expansion opportunities within existing accounts and execute strategic upselling initiatives· Proactively address client concerns and coordinate with internal teams to ensure service delivery excellence3. Territory Coverage & Client Engagement· Travel regularly throughout Southern Ontario and surrounding regions for client meetings, site visits, and business development activities· Represent KAIN Automation at industry events, trade shows, and networking functions· Conduct on-site assessments and solution demonstrations as needed· Maintain professional presence during all client interactions, building KAIN Automation's brand reputation4. Process Management & CRM Excellence· Maintain accurate and up-to-date records in CRM system (opportunity tracking, client interactions, forecasting)· Ensure repair estimates, quotations, and pricing details are accurately documented and tracked within the CRM system· Follow established sales processes and contribute to continuous improvement initiatives· Prepare sales reports, forecasts, and pipeline analysis for leadership review· Ensure proper documentation of client requirements, proposals, and contracts· Collaborate with operations and technical teams to ensure smooth handoffs and project execution5. Cross-Functional Collaboration & Team Support· Partner with technical teams to develop customized solutions that meet client specifications· Communicate client feedback to internal stakeholders to drive service improvements· Support team initiatives and contribute to a collaborative, high-performance culture· Roll up sleeves and assist colleagues during peak periods or as business needs require· Share knowledge, best practices, and market insights with the broader team6. Market Intelligence & Strategic Input· Monitor industry trends, competitive landscape, and emerging opportunities· Provide feedback to leadership on market conditions, pricing strategies, and client needs· Identify opportunities to differentiate KAIN Automation in the marketplace· Contribute ideas for service enhancements, marketing initiatives, and business development strategiesREQUIREMENTSEducation & Experience· Minimum undergraduate degree from a Canadian or US university· 2-4 years of professional work experience, ideally with exposure to larger organizations· Demonstrated B2B sales experience (direct sales, account management, or business development)· Experience in technical, industrial, or automation-related industries is a strong asset· Experience quoting or estimating for clients.Licenses & Mobility· Valid Ontario G driver's license (minimum) with clean driving record· Willingness and ability to travel regularly throughout the region (up to 50% of time)· Reliable personal vehicle for business useCORE COMPETENCIES· Exceptional verbal and written communication skills with ability to engage stakeholders at all levels· Strong attention to detail with disciplined, process-driven approach to work· Demonstrated tolerance for ambiguity and ability to thrive in fast-paced, evolving environments· Proven track record of meeting or exceeding sales targets and performance goals· Technology-savvy with ability to quickly learn and discuss technical concepts and terminologyPREFERRED SKILLS· Cold calling and prospecting capabilities with resilience and persistence· Experience with CRM platforms (Salesforce, HubSpot, or similar)· Understanding of industrial electronics, automation, manufacturing, or related technical fields· Consultative selling approach with strong needs analysis and solution-building skills· Track record of building and maintaining long-term client relationships· Natural leadership qualities without micromanagement tendencies· High emotional intelligence with ability to read client needs, navigate objections, and build trust· Team player mentality with willingness to support colleagues and contribute beyond defined role· Strong negotiation and closing abilities· Self-motivated, results-oriented, and accountable for outcomesCOMPENSATION & BENEFITSKAIN Automation offers a competitive total compensation package designed to attract and reward high performers:· Base Salary: $60,000 annually· Variable Compensation: Performance-based incentive structure to be determined based on role expectations and market performance· Company Vehicle: Provided after successful completion of probationary period (personal vehicle with mileage reimbursement during probation)· Total Compensation Potential: Strong earning potential for high performers through base salary, variable compensation, and company vehicle benefit· Additional benefits package details to be discussed with qualified candidatesWORK ENVIRONMENT· Office-based position in Mississauga, ON with regular field travel· Standard business hours with flexibility required for client meetings· Physical ability to drive regularly and transport materials as needed· Professional office environment with collaborative team culture