Information Technology Support Specialist

6 days ago

mirabel, Canada Cubestech Ltd Full time

Title: IT Shopfloor/IT support Role Type: 3 years (T4 contract)Location: Mirabel, Canada(Full Onsite)Shifts: 1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts)Job Description :IT endpoint knowledge, applicable on production lines, plus endpoint support.• Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices) and touch points• Interaction with Team members for knowledge sharing, knowledge transition and issue resolution• Stakeholder management, share regular updates and assist in preparing operational reports• Triaging of issues and coordination with cross functional teams for timely resolution• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)• Maintaining agreed SLA levels and assuring Quality of delivery at all times• Adhere to shift rotation plan and Operating model• Interaction with SME’s on functional issues• Coordinate communications between suppliers, OEM, and business stakeholders for their particular area• Tracks and report progress to stakeholders• Working experience in “ServiceNow” and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes • Quebec French and English Language is mandatoryRoles & Responsibilities• Day to day incident monitoring and resolution (Service Now preferred)• Interaction with client (IT & Business users) on functional issues• Triaging of issues and coordination with cross functional teams for timely resolution• Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)• Maintaining agreed SLA levels and assuring Quality of delivery at all times• Adhere to shift rotation plan and Operating model• Interaction with SME’s on functional issues• Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area• Tracks and report progress to stakeholders• Willing to work in shifts, this is mandatory

  • Information Technology Support Specialist

    4 weeks ago

    Mirabel, Canada Realtek Consulting LLC Full time

    Responsibilities Knowledge of Manufacturing Shop Floor systems and line side IT devices (printers, scanners, barcode scanners, barcode printers, smart devices) and touch points. Interaction with team members for knowledge sharing, transition, and issue resolution. Stakeholder management: share regular updates and assist in preparing operational reports....

  • Information Technology Support Specialist

    3 weeks ago

    Mirabel, Canada Quantum World Technologies Inc. Full time

    Direct message the job poster from Quantum World Technologies Inc. Responsibilities Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc. barcode scanners, barcode printers, smart devices) and touch points Interaction with Team members for knowledge sharing, knowledge transition, and issue resolution Stakeholder...

  • Information Technology Support Specialist

    5 days ago

    Mirabel, Canada Cubestech Ltd Full time

    Title: IT Shopfloor/IT support Role Type: 3 years (T4 contract) Location: Mirabel, Canada(Full Onsite) Shifts: 1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts) Job Description : IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT...

  • Information Technology Support Specialist

    5 days ago

    Mirabel, Canada Cubestech Ltd Full time

    Title: IT Shopfloor/IT support Role Type: 3 years (T4 contract) Location: Mirabel, Canada(Full Onsite) Shifts: 1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts) Job Description : IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices...

  • Sharepoint Specialist – Information Technology

    2 weeks ago

    Mirabel, QC, Canada Comact Full time $90,000 - $120,000 per year

    The continued success of Comact in the wood-processing industry, mainly across North America, leads us to be constantly on the lookout for new talent to expand our team.Under the supervision of the IT Director, we are seeking a SharePoint Specialist who combines technical excellence (SharePoint Online, Power Platform, automation, light development) with...

  • Information Technology Support Specialist

    2 weeks ago

    Mirabel, QC, Canada Quantum World Technologies Inc. Full time

    •IT endpoint knowledge, applicable on production lines, plus endpoint support. •Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc. barcode scanners, barcode printers, smart devices) and touch points •Interaction with Team members for knowledge sharing, knowledge transition, and issue resolution...

  • Information Technology Support Specialist

    1 week ago

    Mirabel, Quebec, Canada Realtek Consulting LLC Full time $60,000 - $90,000 per year

    Title:IT Shopfloor/IT supportRole Type:12 Months ContractLocation:Mirabel, Canada(Onsite)Language: French(Native)Job Description :IT endpoint knowledge, applicable on production lines, plus endpoint support.• Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers, Scanners, MRTs etc barcode scanners, barcode printers, smart devices)...

  • Information Technology Support Specialist

    7 days ago

    Mirabel, QC, Canada Cubestech Ltd Full time

    Title: IT Shopfloor/IT support Role Type: 3 years (T4 contract) Location: Mirabel, Canada(Full Onsite) Shifts: 1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts) Job Description : IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices...

  • Information Technology Support Specialist

    1 day ago

    Mirabel, Qc, Canada Cubestech Ltd Full time

    Title: IT Shopfloor/IT support Role Type: 3 years (T4 contract) Location: Mirabel, Canada(Full Onsite) Shifts: 1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts) Job Description : IT endpoint knowledge, applicable on production lines, plus endpoint support. • Knowledge on Manufacturing Shop Floor systems, line side IT devices...

  • Information Technology Support Specialist

    7 days ago

    Mirabel, Quebec, Canada Cubestech Ltd Full time $40,000 - $60,000 per year

    Title:IT Shopfloor/IT supportRole Type:3 years (T4 contract)Location:Mirabel, Canada(Full Onsite)Shifts:1st Shift 6AM till 2:30PM and 2nd shift 3PM till 11:30PM (Rotational Shifts)Job Description :IT endpoint knowledge, applicable on production lines, plus endpoint support.• Knowledge on Manufacturing Shop Floor systems, line side IT devices (Printers,...