Veterinary Assistant, Receptionist

4 weeks ago


Port Colborne, Ontario, Canada VCA Full time

Veterinary Assistant, Receptionist

Location: Colborne, ON

Schedules: Casual shifts, Saturdays

VCA Canada Northumberland Animal Hospital is currently welcoming a compassionate and organized individual to join our team in a very important support role for the entire hospital.

  • Assist our clients and their pets feel welcomed and appreciated
  • Support veterinary staff with various tasks and treatments
  • Cultivate a warm, positive, and compassionate atmosphere for our clients and patients
  • Manage email correspondence for clients, referring veterinarians, and internal office messages
  • Handle appointment scheduling, pet patient admission and discharge, and follow-up calls
  • Manage invoicing/billing, including creating estimates, obtaining pet owner confirmation, and processing payments
  • General cleanliness maintenance in reception, pet holding areas, and common spaces
  • Demonstrate willingness to learn about pet nutrition, veterinary services, and updated medical office procedures
  • Remain calm and adaptable in stressful situations
  • Take initiative and work independently
  • A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
  • A love for all companion animals

What VCA Canada Offers

With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in.

  • A caring culture of Wellness and Appreciation
  • RRSP Employer 5% Match Program – saving for your future just got easier
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and cool wellness apps


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