Hotel Operations Manager

2 weeks ago


Etobicoke, Canada Manga Hotel Group Full time

Manga Hotel Group, a leading Canadian hospitality company, is expanding its team and seeking a skilled Hotel Operations Manager. As a key member of our operations team, you will play a pivotal role in driving excellence across our portfolio of hotels.

About Us

With over 5800 rooms across Canada and the United States, 18 food and beverage outlets, and 5 residential properties, Manga Hotel Group is committed to delivering exceptional guest experiences. We pride ourselves on our commitment to quality, service, and training, ensuring our hotels meet the highest brand standards.

Job Description

This is an exciting opportunity for a seasoned hotel professional with experience in operational leadership. As Hotel Operations Manager, you will be responsible for:

  • Oversight of daily hotel operations, including front office, housekeeping, food and beverage, and maintenance;
  • Measuring and monitoring hotel performance against key metrics, such as sales, revenue, market share, and online reviews;
  • Ensuring all hotels meet brand guidelines for service, quality, and training;
  • Collaboration with the finance team to set and achieve financial goals and drive revenue generation;
  • Conducting regular property visits and monitoring overall performance.
Requirements

We are seeking an experienced hotel professional with:

  • A minimum of five years' experience in hotel operations, preferably with Hilton, Marriott, Hyatt, and/or IHG;
  • Strong knowledge of the full-service hotel industry, including trends and best practices;
  • Familiarity with hotel property management systems and other relevant software.
Benefits

This role offers a competitive salary, benefits package, and opportunities for career growth within a dynamic and innovative company. With a strong focus on employee development, we provide ongoing training and support to ensure your success.

Estimated Salary: $90,000 - $120,000 per year



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