Office Manager

4 weeks ago


Calgary, Alberta, Canada CLIO Full time

About the Role:

The Office Manager will oversee all Workplace Experience Team responsibilities in addition to assuming management responsibilities of local WX Team Members. We are looking for an entrepreneurial spirit who excels as a connector and mentor. This role will appeal to an experienced people leader who is creative, high energy, outgoing, and enjoys creating an exciting environment for employees and guests alike.

Key Responsibilities:

  • Lead Workplace Experience Team development through feedback, coaching, and mentorship per Clio Management guidelines
  • Lead and manage select Workplace Experience projects
  • Coordinate with the Manager, Workplace Experience with all spending as it relates to office initiatives and track them appropriately
  • Champion relationships with internal stakeholders who collaborate with the Employee and Workplace Experience teams to make Clio a world-class workplace
  • Support logistics involved with workplace renovations, expansions, and new builds
  • Assume or delegate ownership and manage relationships with key vendors
  • Being accountable for site operations including deficiencies, coordinating repairs, and tracking deficiency status
  • Managing front office operations and reception, ensuring the team is upholding the standards of the Global Workplace Experience processes
  • Ensuring office spaces are well-stocked, clean, and welcoming, including supporting light cleaning of communal spaces
  • Providing input for and conducting monthly, quarterly, and yearly budget reviews
  • Leading the planning, coordination, communication, and hosting of internal and external events, including company meetings, monthly mixers, holiday parties, and team socials/on-site
  • Maintaining workplace policies and procedures to ensure compliance with local and federal regulations
  • Oversee the physical security of Clio's office, ensuring secured systems are operational, site access badges are managed, and liaising with the IT/Security team as needed
  • Serving on the H&S Committee as the Employer Representative and assisting with H&S investigations as needed
  • Collecting and analyzing data to measure the effectiveness of Workplace Experience programs and recommend improvements
  • Implementing and continuously improving processes and standards for consistently high-impact employee and guest experiences
  • Perform other duties as required


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