Digital Solutions Specialist

3 weeks ago

Toronto, Ontario, Canada IVARI Full time

About ivari

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With 300 employees across Canada, ivari is a company that's making a difference in the world of life insurance. By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible. It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

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Job Description:

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As a Digital Solutions Specialist at ivari, you will utilize Life Insurance domain knowledge, analytical skills, and various requirement gathering techniques to understand business needs, elicit, analyze, document, and communicate business and system requirements for supporting company's external websites and internal web applications. As part of the Enterprise Web Services team, you will provide end-to-end support through all phases of a systems development life cycle.

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Your Responsibilities:

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  • Develop business requirement documentation, system design specification, use cases, mockup web screen designs, and workflow diagrams.
  • Organize information gathered from multiple sources, and present information in a manner that business stakeholders can review and approve.
  • Act as subject matter expert on application(s) supported and liaise between the team and business stakeholders for functionality enhancements and new developments.
  • Conduct required analysis to arrive at solutions through use of JAD sessions and/or related research gathering processes.
  • Engage in the development and execution of testing plans, test scenarios, and test cases.
  • Work with web developers to ensure adequate tracking on key website features, provide web analytics dashboards on website engagement & performance, and identify key insights & opportunities for website enhancements.
  • Provide implementation support, production support, and problem resolution for the application systems and associated test environments.
  • Contribute to the overall analysis, scoping, estimating, and planning for projects.

Requirements:

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  • Post-secondary education in Information Technology, Business Administration, or equivalent work experience.
  • 2+ years of experience as a Business Systems Analyst or equivalent.
  • LOMA certification is an asset.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of management, business, IT, and vendor resources.
  • Fundamental knowledge of website structure, design, web analytics, and web accessibility.
  • Experience with SQL, HTML, XML, and JSON.
  • General understanding of the best practices involved with user-experience (UX) design.
  • Knowledgeable in data-driven analysis or data mapping or design flow practices.
  • Ability to facilitate business meetings and JAD sessions at all levels of the organization.
  • Sound knowledge of Systems Development Life Cycle (Agile).

We Offer:

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  • A competitive salary range: $80,000 - $110,000 per year, depending on experience.
  • Health and dental benefits for the entire family from Day 1.
  • A pension plan with 100% match by ivari.
  • An employee savings plan with 75% match to help you save even more.
  • Flexible and hybrid work arrangements.
  • The commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

About Us

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Our commitment to inclusivity is reflected in the safeguards, policies, and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process.

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