Client Advisor

3 weeks ago


Ottawa, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

As a Client Advisor at Royal Bank of Canada, you will play a key role in delivering exceptional client experiences and driving business growth. This is an exciting opportunity to join a dynamic team and contribute to the bank's mission of helping clients thrive and communities prosper.

What is the opportunity?

You will be responsible for building strong relationships with clients, understanding their financial needs, and providing tailored solutions to meet their goals. Your expertise in sales and service will enable you to identify opportunities to grow the business and deliver exceptional client experiences.

What will you do?

  • Proactively engage with clients to understand their financial needs and provide personalized solutions
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Must be able to work all business hours

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
  • Fluency in second language considered a strong asset

What's in it for you?

We offer a comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits. You will also have opportunities for career advancement, world-class sales training, and collaboration with a dynamic team.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
  • Opportunity to achieve great success and grow your career with RBC

Job Skills

Additional Job Details

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.


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