Claims Specialist
1 month ago
We are seeking a highly skilled Claims Specialist to join our team at Definity. As a Claims Specialist, you will be responsible for investigating, evaluating, and resolving large or complex property losses, including losses of a suspicious nature.
Key Responsibilities- Investigate and evaluate complex property losses, including losses of a suspicious nature.
- Confirm policy coverage by ensuring the facts of the claim fall within the scope of our claims policies.
- Maintain detailed file records by entering pertinent data into the appropriate systems.
- Liaise with and involve SIU and SDQP teams when necessary.
- Process claims payments within the level of authority after verifying claimants entitlement.
- Identify all Subrogation and Salvage opportunities.
- Train junior adjusters as requested from time to time during the course of investigations.
- Handle other claims assignments/projects as required.
- Demonstrated organizational, negotiation, analytical, and interpersonal skills.
- Effective written and verbal communication, analytical, organizational, and interpersonal skills.
- Professional, friendly, and courteous in all interactions, with both customers and co-workers.
- Able to perform well in a busy environment and remain calm under pressure.
- Team player adaptable to a changing environment.
- 10+ years handling commercial and personal property claims, with demonstrated progression and competence on large, complex claims.
- Strong understanding of personal and commercial wordings.
- University degree from any discipline. College diploma within a relevant discipline from a minimum two-year program at a provincially recognized and funded community college and/or the CIP/FCIP designation is required.
- Atlantic Licensing is an asset.
- Hybrid work schedule for most roles.
- Company share ownership program.
- Pension and savings programs, with company-matched RRSP contributions.
- Paid volunteer days and company matching on charitable donations.
- Educational resources, tuition assistance, and paid time off to study for exams.
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents.
- Wellness and recognition programs.
- Discounts on products and services.
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions, and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting us.
This role requires successful clearance of background checks (including criminal checks and leadership references).
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