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Professional Security Service Agent Position
2 months ago
We are seeking a highly skilled and dedicated Security Service Agent to join our team at Signal Security.
About the RoleThis is an exciting opportunity for a motivated individual to provide top-notch security services to our clients. As a Security Service Agent, you will be responsible for conducting static security services in various settings, including courtyards, offices, pools, and other high-value areas.
Your primary goal will be to ensure that all required access points are properly secured and to provide protection of property and residents with a high degree of attentiveness to details and safety.
Responsibilities- Conduct and deliver various dedicated security services that reflect company values, expectations, and consistent service in alignment with site-specific instructions/post orders.
- Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
- Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
- Interact with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
- Communicate with the Advanced Dedicated Agent or the Dedicated Branch Supervisor to promptly report any customer or property-related information and concerns.
- Responsible for the care of any Signal equipment assigned during shift, including radios, access keys/cards, vehicles, and devices, etc.
- Consistently de-escalate issues through communication in a professional and prompt manner.
- Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
- 18 years of age or older
- High school diploma or GED
- Pass background check and drug test
- Must have reliable transportation
- Complete training modules within first month
- Excellent organization, oral, and written communication skills
- Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times
- Must be able to move equipment weighing up to 20 pounds
The estimated salary for this position is $17.20 per hour.
In addition to a competitive hourly rate, we offer paid training, flexible scheduling, and career advancement opportunities.
Why Work for Us?At Signal Security, we prioritize providing excellent customer service and taking pride in our work. Our team members embody our core values and strive to make a positive impact in our communities.
