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Customer Service Representative
2 months ago
Are you a people person who thrives in a fast-paced environment and is passionate about delivering exceptional customer service? CAA-Québec is seeking a Customer Service Representative to join our team at our Sherbrooke location.
You will work in a dynamic and team-oriented environment, providing regular hours with a minimum of 30 hours per week.
Work with passion like Nathalie and Nicolas.
- Welcoming clients and responding to their requests.
- Processing vehicle registration transactions and renewing driver's licenses and health insurance cards.
- Participating in the sale and promotion of CAA-Québec products and services.
- Operating the cash register and preparing deposits.
You give meaning to our mission. Here's what we offer:
- A starting salary of $22.69/hour.
- Comprehensive group insurance.
- A pension plan (up to 6% and we match your contributions).
- Three weeks of vacation.
- The possibility of purchasing additional leave.
- An employee assistance program.
- A free CAA-Québec membership card.
- Variety of discounts at our Travel Centres, for your insurance, and with our partners.
Add your skills to ours.
- A high school diploma.
- Experience in a vehicle registration centre (a plus).
- A customer service-oriented approach.
- Attention to detail, versatility, and autonomy.
- Speed and stress management.
- Bilingualism (French and English).
- Ability to communicate tactfully and diplomatically.
- Facility with various computer tools.
Caa-Québec's primary language is French. However, proficiency in English is required for this position due to interactions with our English-speaking clients, partners, and/or suppliers.
Additional information:
Candidates must meet the requirements of a background check, a link with the criminal underworld, and solvency.
Supporting Quebecers from A to Z is our shared mission.
Assisting our members is in our DNA since 1904. Their needs are at the heart of all our decisions. What matters most to us is helping them get back on the road quickly. We accompany them in their daily lives, at all times.
Caa-Québec starts with 3 letters and continues with over 1000, because each employee has their initials, their trajectory, their strengths.
