Customer Service Representative

4 weeks ago


Kingston, Ontario, Canada Savers Full time

About Us

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and other Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers in finding products and answer questions about our merchandise.
  • Process customer transactions and handle returns and exchanges.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience.

What We Offer

We offer a comprehensive onboarding and training program, competitive wages, and opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that values diversity and promotes a culture of respect and empathy.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, a positive attitude, and a passion for providing exceptional customer service. You will also need to be able to work in a fast-paced environment and be able to lift up to 25 pounds.



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