Desktop Support Specialist
2 weeks ago
Job Summary
Alberta Ltd is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting and resolving computer-related issues, and ensuring the smooth operation of our computer systems.
Key Responsibilities
- Provide technical support to employees via phone, email, or in-person
- Troubleshoot and resolve computer-related issues, including hardware and software problems
- Install, configure, and maintain computer systems and software
- Collaborate with other technical teams to resolve complex technical issues
- Document and maintain accurate records of technical issues and resolutions
Requirements
- College diploma or equivalent in a related field
- 1-2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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