Desktop Support Specialist

2 weeks ago


Edmonton, Alberta, Canada ALBERTA LTD Full time

Job Summary

Alberta Ltd is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting and resolving computer-related issues, and ensuring the smooth operation of our computer systems.

Key Responsibilities

  • Provide technical support to employees via phone, email, or in-person
  • Troubleshoot and resolve computer-related issues, including hardware and software problems
  • Install, configure, and maintain computer systems and software
  • Collaborate with other technical teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions

Requirements

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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