Catering Coordinator

2 months ago

Toronto, Ontario, Canada Auberge du Pommier Full time

About the Role

The Catering Coordinator plays a vital support role in the daily success of the O&B Catering Department. This role is directed by daily business needs and supports the job function of Catering Managers as well as our online ordering platform Gather by O&B.

Key Responsibilities

  • Respond to incoming inquiries in a timely manner for catering services.
  • Liaise with venue partners to confirm availability for incoming inquiries.
  • Communicate with clients, gather event details, and send event confirmation details to clients and internal teams.
  • Support Customer Service inquiries through our online ordering platform Gather by O&B.
  • Assist Catering Manager with preparing event proposals and contracts, submitting menu requests, and with any other tasks required.
  • Show a superior level of customer service through client feedback and repeat events.
  • Emphasize the details and know the important questions to ask when planning an event.
  • General administration assistance: printing, sending reports, maintaining emails and voicemails, filing, and upkeep of client database TripleSeat.
  • Other duties and responsibilities as assigned.

Requirements

  • Post-secondary diploma/degree in Business or Hospitality.
  • Proven ability to work in a team environment with self-motivation and independent work ethic.
  • Excellent oral and written communication skills and ability to engage clients.
  • IT/Computer savvy; proficient in MS Office (Word, Excel, Outlook, and PowerPoint).
  • Fanatical attention to detail, strong organizational skills, and sales ability.
  • Ability to multi-task and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properly.
  • Prior understanding of equipment and event rentals is an asset.
  • Prior administrative experience and exposure to marketing and sales is an asset.

About Us

Auberge du Pommier is one of Canada's largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia.

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