Parts Operations Director

2 weeks ago


Sudbury, Ontario, Canada Brandt Full time

Brandt is seeking a strategic leader to oversee the parts operations in the British Columbia region. As the Field Operations Manager, you will provide guidance and support to the branch teams, driving profitability and excellence in customer service.

Key Responsibilities:

  • Develop and execute business plans to enhance customer support and parts operations.
  • Collaborate with branch teams to build succession plans and improve performance.
  • Review financials and identify areas for improvement.
  • Implement 5S and Lean principles to optimize branch operations.
  • Ensure dealer audit criteria are met and provide consistent support to stores.

Requirements:

  • Knowledge of heavy machinery dealer business practices.
  • Understanding of customer support processes and parts operations.
  • Strong interpersonal and communication skills.
  • Financial acumen and ability to teach financial skills to managers.

About Brandt:

Brandt is a leading provider of heavy machinery and parts solutions. We are committed to excellence in customer service and operational efficiency.



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