Hotel Front Desk Manager

2 weeks ago


Banff, Alberta, Canada The Kenrick Full time
Job Title: Hotel Front Desk Supervisor

The Kenrick is seeking a highly organized and detail-oriented Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities:
  • Coordinate front desk operations, including managing guest check-ins, check-outs, and room assignments.
  • Supervise and train front desk staff to ensure excellent customer service and efficient operations.
  • Monitor and maintain front desk inventory, including supplies and amenities.
  • Collaborate with other departments to ensure seamless guest experiences and resolve any issues that may arise.
  • Prepare and submit reports on front desk performance and guest feedback.
Requirements:
  • 1-2 years of experience in a front desk or guest services role.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High level of accuracy and attention to detail.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including dental and health care plans.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, please submit your application, including your resume and a cover letter, to [insert contact information].



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