Hotel Front Desk Associate
3 weeks ago
We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:- Register arriving guests and assign rooms
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges, and receive payments
- Balance cash and complete balance sheets, cash reports, and related forms
- Maintain an inventory of vacancies, reservations, and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e., faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Secondary (high) school graduation certificate
- Will train
- or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Free parking available
- Learning/training paid by employer
- On-site housing options
- Team building opportunities
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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Banff, Alberta, Canada A Banff Boutique Inn Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Register arriving guests and...
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Banff, Alberta, Canada A Banff Boutique Inn Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests...
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Banff, Alberta, Canada A Banff Boutique Inn Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests...
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Banff, Alberta, Canada A Banff Boutique Inn Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.Key...
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Banff, Alberta, Canada A Banff Boutique Inn Full timeJob Title: Hotel Front Desk ClerkWe are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at A Banff Boutique Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records.Key...
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