Concierge Professional

4 weeks ago

Ancaster, Ontario, Canada Shannex Incorporated Full time

About the Role

We are seeking a skilled Concierge Professional to join our team at Shannex Incorporated. As a key member of our staff, you will be responsible for providing exceptional service to our residents and guests.

Key Responsibilities

  • Manage resident relations and provide excellent service to all residents and visitors
  • Communicate with residents, guests, and employees in a professional manner
  • Anticipate and respond to resident issues/situations promptly and take appropriate action to rectify concerns
  • Display knowledge of all services, facilities, and features of Parkland and promote them to residents as appropriate
  • Maintain a visible and accessible profile
  • Provide information and respond to inquiries from residents, visitors, and staff, referring to appropriate personnel as necessary
  • Coordinate taxi and courtesy shuttle bookings for residents and communicate with Chauffeur and Door Attendant
  • Provide exceptional customer service to all residents and support other departments, including the dining room, sales, maintenance, housekeeping, and chauffer
  • Receive incoming packages/deliveries to the facility
  • Assist residents and families with luggage, parcels, and arrange carts/dollies as necessary
  • Maintain access control to the building and manage the main entrance in cooperation with the Door Attendant
  • Responsible for overall resident satisfaction and necessary follow-up to any service concerns
  • Promote a safety culture by continuously working safely, identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely, and completing safety education

About You

We are looking for a candidate who is passionate about working with seniors and has experience in Retirement Living and/or the hospitality industry. You should have a high school education (or GED), an Office Administration/Professional Secretarial diploma or University Degree is preferred, and 1-2 years' experience in a client services or administrative role. You should also have strong customer service skills, a positive attitude, excellent verbal and written skills, and strong computer literacy skills. Advanced proficiency in the English language is required, and proficiency in other languages is considered an asset.

  • Concierge Associate

    4 weeks ago

    Ancaster, Ontario, Canada Shannex Incorporated Full time

    About the RoleWe are seeking a skilled Concierge to join our team at Shannex Incorporated. As a Concierge, you will be responsible for managing resident relations and providing exceptional service to all residents and visitors.Key ResponsibilitiesCommunicate with residents, guests, and employees in a professional mannerAnticipate and respond to resident...

  • Concierge

    4 weeks ago

    Ancaster, Ontario, Canada Shannex Incorporated Full time

    About the RoleWe are seeking a highly skilled and compassionate Concierge to join our team at Shannex Incorporated. As a key member of our community, you will be responsible for providing exceptional customer service to our residents and visitors.Key ResponsibilitiesManage resident relations and provide excellent service to all residents and...

  • Concierge Assistant

    4 weeks ago

    Ancaster, Ontario, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a highly skilled and compassionate Concierge Assistant to join our Parkland Ancaster team. As a key member of our community, you will be responsible for providing exceptional customer service to our residents and visitors.Key ResponsibilitiesManage resident relations and provide excellent service to all residents and...

  • Concierge

    4 weeks ago

    Ancaster, Canada Shannex Incorporated Full time

    Job Number: J- Job Title: Concierge Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.) Job Type: Casual Date Posted: October 30, Closing Date: November 18, Work Location: Parkland Ancaster Schedule: Rotational Number of Positions: 2 Job Description If you take pride in being compassionate, honest, professional,...

  • Concierge

    4 weeks ago

    Ancaster, Canada Shannex Incorporated Full time

    Job Number: J- Job Title: Concierge Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.) Job Type: Permanent Full Time Date Posted: October 29, Closing Date: November 18, Work Location: Parkland Ancaster Schedule: Rotational Number of Positions: 1 Job Description If you take pride in being compassionate, honest,...

  • Overnight Concierge

    4 weeks ago

    Ancaster, Canada Shannex Incorporated Full time

    Job Number: J- Job Title: Overnight Concierge Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.) Job Type: Permanent Part Time Date Posted: October 29, Closing Date: November 18, Work Location: Parkland Ancaster Schedule: Rotational Number of Positions: 2 Job Description If you take pride in being compassionate,...

  • Concierge Full Time Weekdays

    5 months ago

    Ancaster, Canada V!VA Retirement Communities Full time

    **Would you like to fill the time with **fulfilling** work for Seniors?** **Do you have a cheerful, helpful and happy disposition?** **Join a company that believes in Making Today Great!** **Work in a spectacular Retirement Community in Ancaster, Ontario** **Be a part of a team that shares a passion for making a positive impact in the lives of our...

  • Concierge Full Time 3 Month Contract

    5 months ago

    Ancaster, Canada V!VA Retirement Communities Full time

    **Would you like to fill the time with **fulfilling** work for Seniors?** **Do you have a cheerful, helpful and happy disposition?** **Join a company that believes in Making Today Great!** **Work in a spectacular Retirement Community in Ancaster, Ontario** **Be a part of a team that shares a passion for making a positive impact in the lives of our...

  • Concierge

    2 months ago

    Ancaster, Canada Shannex Full time

    If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living. We are searching for a **Concierge** to join our Parkland Ancaster...

  • Special Event Maitre D'

    5 months ago

    Ancaster, Canada Ancaster Mill Full time

    **As a team member at The Ancaster Mill, you are a part of the Pearle Hospitality family.** Pearle Hospitality’s mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality’s dining establishments, event venues, hotel and spas, and affiliated businesses are focused on providing guests and customers a...

  • Chauffeur

    4 weeks ago

    Ancaster, Canada Shannex Incorporated Full time

    Job Number: J- Job Title: Chauffeur Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.) Job Type: Permanent Full Time Date Posted: October 29, Closing Date: November 18, Work Location: Parkland Ancaster Schedule: Rotational Number of Positions: 1 Job Description If you take pride in being compassionate, honest,...