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Store Operations Manager

2 months ago

Laval, Quebec, Canada The Sherwin-Williams Company Full time
Assistant Store Manager Job Description

The Assistant Store Manager plays a crucial role in supporting the Store Manager in achieving sales goals and maintaining a high level of customer satisfaction. This position involves overseeing various aspects of store operations, including customer service, marketing, merchandising, inventory management, and financial performance.

Key Responsibilities:
  • Support business strategies to drive sales growth and optimize profitability
  • Ensure exceptional customer service through effective communication and problem-solving
  • Develop and maintain product knowledge to provide accurate recommendations to customers
  • Build strong relationships with wholesale and retail customers to drive sales and loyalty
  • Manage store administration, including employee training and development
  • Ensure compliance with company policies and procedures, including safety, loss prevention, and security
  • Maintain a visually appealing store environment and implement effective visual merchandising strategies
  • Partner with the Store Manager to identify opportunities for growth and improvement
Requirements:
  • High school diploma or equivalent required; associate degree or higher preferred
  • At least 18 years of age and legally authorized to work in the country of employment
  • Valid, unrestricted driver's license required
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Previous experience in retail, sales, or customer service; leadership experience preferred
Preferred Qualifications:
  • One year of experience in a leadership role or supervising others
  • Experience selling paint and paint-related products
  • Proficiency in timekeeping and customer relationship management systems
  • Ability to read, write, comprehend, and communicate in multiple languages