Restaurant Operations Manager

3 weeks ago


Sault Ste Marie, Ontario, Canada Tophat Billiards Full time

We are seeking a highly skilled Restaurant Supervisor to join our team at Tophat Billiards. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and leading a high-performing kitchen team.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all food and beverage standards are met, and providing a positive dining experience for our customers. Key responsibilities include:

  • Establishing effective methods to meet work schedules and ensuring seamless kitchen operations
  • Requisitioning food and kitchen supplies in a timely and cost-effective manner
  • Supervising and coordinating the activities of staff who prepare and portion food, with a focus on maintaining high-quality standards
  • Training staff in job duties, sanitation, and safety procedures to ensure a safe working environment
  • Estimating ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels
  • Hiring and managing food service staff to maintain a skilled and motivated team
  • Ensuring that food and service meet quality control standards, identifying areas for improvement and implementing corrective actions
  • Addressing customer complaints or concerns in a professional and courteous manner
  • Maintaining accurate records of stock, repairs, sales, and wastage to inform business decisions
About You

To succeed in this role, you will require excellent leadership skills, a passion for delivering exceptional customer service, and a strong attention to detail. The ideal candidate will have previous experience in a similar role, preferably in a fast-paced restaurant environment. We offer a competitive salary package, including $55,000 - $65,000 per year, depending on experience.

If you are a motivated and organized individual who is looking for a new challenge, please submit your application. We look forward to hearing from you



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