Retail Store Manager

2 days ago

Puslinch, Canada Regional general store Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Regional General Store. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales staff, ensuring excellent customer service, and maintaining a positive work environment.

Key Responsibilities
  • Supervise and coordinate the activities of sales staff, providing guidance and support as needed.
  • Assign tasks and duties to staff members to ensure efficient store operations.
  • Hire, train, and develop staff members to enhance their skills and performance.
  • Authorize payments and manage store finances.
  • Prepare reports on sales, merchandising, and personnel matters.
  • Resolve customer complaints and supply shortages in a timely and professional manner.
  • Organize and maintain inventory levels to ensure optimal stock levels.
Support for Diverse Groups
  • Provide diversity and cross-cultural training to create a welcoming work environment for newcomers, refugees, and visible minorities.
  • Offer awareness training to employees to promote a positive and inclusive work environment for youth and Indigenous workers.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail or supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Work Environment

Our store operates 32 to 40 hours per week, and we offer a permanent work term with English as the primary language of communication.

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