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Retail Store Manager

2 months ago

Puslinch, Canada Regional general store Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Regional General Store. As a key member of our store management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Staff Supervision: Supervise and coordinate the activities of sales staff, including assigning duties, providing training, and resolving issues.
  • Sales and Merchandising: Analyze sales data, identify trends, and implement strategies to increase sales and improve merchandising.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Provide exceptional customer service, responding to customer requests, complaints, and feedback.
  • Reporting and Analysis: Prepare and submit regular reports on sales, merchandising, and personnel matters.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail store environment.
  • Language: English.
  • Work Hours: 32 to 40 hours per week.
Additional Responsibilities:
  • Support for Newcomers and Refugees: Provide diversity and cross-cultural training to create a welcoming work environment.
  • Support for Youths: Provide awareness training to employees to create a welcoming work environment.
  • Support for Indigenous People: Provide cultural competency training and awareness training to all employees.
  • Support for Visible Minorities: Provide diversity and cross-cultural training to create a welcoming work environment.