Retail Sales Manager Lead
4 weeks ago
The Retail Sales Manager Lead is a key member of our leadership team, responsible for driving sales growth and delivering exceptional customer experiences across our retail locations in Western Canada.
Key Responsibilities- Provide strategic leadership to the retail sales team, focusing on increasing market share through a customer-centric approach
- Support, coach, train, mentor, and assist the retail sales staff to ensure they have the skills and knowledge needed to excel in their roles
- Develop and implement plans to maintain high levels of product knowledge and training among the sales team
- Conduct weekly performance reviews with Product Specialists to monitor progress and identify areas for improvement
- Review and approve daily written sales orders to ensure accuracy and efficiency
- Maintain margin expectations through strategic price management
- Support internal customers and provide guidance on how to best meet their needs
- Ability to travel to Lower Mainland locations and satellites as required
- 3-5 years of successful retail sales experience in a management role
- Proven ability to deliver sales growth, set objectives, and achieve them
- Successful completion of business courses, including supervisory training
- Excellent leadership, coaching, and communication skills
- Good working knowledge of Microsoft Office and ability to learn new software
- Ability to work evenings, weekends, and additional hours when required
- Appliance knowledge an asset but not mandatory
- Extended Health Benefits
- Merit Performance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Paid Volunteer
The estimated salary for this role is between $65,000 - $86,000 per year, inclusive of bonus opportunities.
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