Retail Sales Manager Lead

4 weeks ago


Langford, British Columbia, Canada Trail Appliances Full time
Role Summary

The Retail Sales Manager Lead is a key member of our leadership team, responsible for driving sales growth and delivering exceptional customer experiences across our retail locations in Western Canada.

Key Responsibilities
  • Provide strategic leadership to the retail sales team, focusing on increasing market share through a customer-centric approach
  • Support, coach, train, mentor, and assist the retail sales staff to ensure they have the skills and knowledge needed to excel in their roles
  • Develop and implement plans to maintain high levels of product knowledge and training among the sales team
  • Conduct weekly performance reviews with Product Specialists to monitor progress and identify areas for improvement
  • Review and approve daily written sales orders to ensure accuracy and efficiency
  • Maintain margin expectations through strategic price management
  • Support internal customers and provide guidance on how to best meet their needs
  • Ability to travel to Lower Mainland locations and satellites as required
Requirements
  • 3-5 years of successful retail sales experience in a management role
  • Proven ability to deliver sales growth, set objectives, and achieve them
  • Successful completion of business courses, including supervisory training
  • Excellent leadership, coaching, and communication skills
  • Good working knowledge of Microsoft Office and ability to learn new software
  • Ability to work evenings, weekends, and additional hours when required
  • Appliance knowledge an asset but not mandatory
Why Trail Appliances?
  • Extended Health Benefits
  • Merit Performance
  • Generous employee discounts
  • Gym membership discount
  • Professional Development Programs
  • Employee Recognition Program
  • Company events
  • Paid Volunteer
Compensation

The estimated salary for this role is between $65,000 - $86,000 per year, inclusive of bonus opportunities.



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