Sales Director for Major Appliance Retail

4 weeks ago


Langford, British Columbia, Canada Trail Appliances Full time
About Trail Appliances

Trail Appliances is a leading independent appliance retailer in Western Canada, with a team of over 500 employees across 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Our company values include Integrity, Improvement, Caring, Authenticity, and Determination.

Job Overview

We are seeking a Sales Director to lead our retail sales team and drive sales growth through a customer-centric approach. The successful candidate will be responsible for supporting, coaching, training, mentoring, and assisting the retail sales staff.

Key Responsibilities
  • Provide Exceptional Customer Experiences: Deliver outstanding service to customers, ensuring their needs are met and exceeded.
  • Maintain In-Store Experience Standards: Ensure all sales staff adhere to established standards, providing a consistent and high-quality experience for customers.
  • Drive Sales and Revenue: Lead the team to achieve sales targets, identifying opportunities to increase market share and revenue.
  • Product Knowledge Training Plan: Develop and implement a training plan to ensure product experts have the necessary knowledge to advise customers effectively.
  • Weekly Performance Reviews: Conduct regular reviews with product specialists to monitor performance, provide feedback, and set goals for improvement.
  • Daily Sales Orders: Review and approve daily written sales orders to ensure accuracy and completeness.
  • Maintain Margin Expectations: Strategically manage pricing to meet margin expectations, while maintaining a competitive edge.
  • Internal Support: Provide assistance to internal customers, ensuring seamless communication and collaboration within the team.
  • Travel Requirements: Ability to travel to Lower Mainland locations and satellites as needed.
Requirements
  • Experience: 3-5 years of successful retail sales experience in a management role.
  • Sales Growth: Proven ability to deliver sales growth, set objectives, and achieve them.
  • Business Courses: Successful completion of business courses, including supervisory training.
  • Leadership Skills: Ability to lead, coach, motivate, and enhance existing teams for success.
  • Communication Skills: Excellent written and oral communication skills.
  • Technical Skills: Good working knowledge of Microsoft Office and ability to learn new software.
  • Availability: Willingness to work evenings, weekends, and additional hours when required.
  • Appliance Knowledge: Asset but not mandatory.
What We Offer
  • Extended Health Benefits: Comprehensive health coverage for you and your family.
  • Merit Performance: Opportunities for advancement based on performance.
  • Generous Employee Discounts: Discounts on appliances and other products.
  • Gym Membership Discount: Discounted gym membership for a healthy lifestyle.
  • Professional Development Programs: Opportunities for skill development and career growth.
  • Employee Recognition Program: Recognition and rewards for outstanding performance.
  • Company Events: Social events and activities that foster teamwork and camaraderie.
  • Paid Volunteer: Time off to volunteer and give back to the community.
Compensation

The estimated salary range for this position is $65,000 - $86,000 per year, inclusive of a bonus structure.



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