Appliance Sales Team Lead Opportunity

3 weeks ago


Langford, British Columbia, Canada Trail Appliances Full time
About Trail Appliances

Trail Appliances is the leading independent appliance retailer in Western Canada. With over 500 employees and a presence across 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets, we're a fast-growing company dedicated to delivering exceptional customer experiences.

Sales Growth Leadership Role

We're seeking an experienced Retail Sales Manager to lead our sales team and drive growth through a customer-centric approach. As a key member of our leadership team, you'll be responsible for providing guidance, coaching, and training to our retail sales staff to achieve sales objectives and increase market share.

Key Responsibilities:
  • Deliver Exceptional Customer Experiences: Provide personalized support to customers, ensuring they have an outstanding experience when interacting with our team.
  • Maintain In-Store Experience Standards: Uphold our high standards for store appearance, product knowledge, and customer service to create an engaging shopping environment.
  • Drive Sales and Revenue Growth: Analyze market trends, develop strategies to increase sales, and implement initiatives to meet or exceed revenue targets.
  • Product Knowledge Training Plan: Develop and maintain a comprehensive training program for Product Experts, ensuring they have the necessary skills to effectively communicate product features and benefits.
  • Weekly Performance Reviews: Conduct regular meetings with Product Specialists to discuss progress, provide feedback, and set goals for improvement.
  • Daily Sales Order Review: Carefully review and approve written sales orders to ensure accuracy and adherence to margin expectations.
  • Maintain Margin Expectations: Strategically manage pricing to meet or exceed margin targets while maintaining a competitive edge in the market.
  • Support Internal Customers: Collaborate with other departments to ensure seamless communication and coordination, driving efficiency and effectiveness throughout the organization.
  • Travel Requirements: Occasional travel to Lower Mainland locations and satellites may be required, but this is not a core responsibility.
Requirements:
  • 3-5 Years of Retail Sales Experience: Proven track record in sales management, with a focus on driving growth and achieving sales objectives.
  • Proven Sales Growth Record: Demonstrated ability to deliver sales growth, set achievable objectives, and execute strategies to meet or exceed targets.
  • Business Course Completion: Successful completion of business courses, including supervisory training, to equip you with the necessary skills and knowledge to excel in this role.
  • Leadership and Coaching Skills: Ability to motivate, coach, and enhance existing teams to achieve success and drive results.


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