Community Claims Support Specialist
1 week ago
Community Claims Support Specialist
Indigenous - Remote - Full Time
This role will involve working closely with Indigenous communities across Canada, specifically with First Nations Child and Family Services and Jordan's Principle class action.
Key Responsibilities:- Provide support to individuals with diplomacy throughout the claims process.
- Develop and foster relationships with community members.
- Assist individuals in completing claims forms and connecting them with support resources.
- Assist individuals in checking claim status and navigating the appeals process.
- Educate individuals on the claims process and settlement benchmarks.
- Participate in training sessions to ensure effective claims support.
- Ability to adapt to changes as required.
- Minimum of three years relevant experience.
- Social Work Diploma.
- Ability to establish trust and communication with individuals dealing with trauma.
- Proficient in technology and online platforms.
- Strong interpersonal and communication skills.
- Willingness to travel across Canada.
- Provide virtual support to individuals by phone, internet, or in person.
- Familiarity with Indigenous regional governance structures.
- Understanding of Indigenous culture, history, and trauma impacts.
- Knowledge of colonial policies and their effects on Indigenous communities.
- Fluency in Indigenous Language would be an added value.
- Tax-exempt status for those working on First Nations land.
- Reliable vehicle.
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