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First Nations Community Claims Administrators
3 months ago
First Nations Community Claims Administrators
Indigenous - Remote - Full Time
The claims Administrators will be working closely with Indigenous people across Canada, specifically with First Nations Child and Family Services and Jordan’s Principle class action.
General Responsibilities:- Provide support to individuals with diplomacy throughout the claim form process.
- Develop and foster relationships with claimants.
- Assist claimants in completing claim forms and connecting them with support resources.
- Assist claimants in checking claim status and navigating the appeals process.
- Educate individuals on the claims process and settlement benchmarks.
- Participate in training sessions to ensure effective claims support.
- Ability to pivot and adapt to changes as required.
- Minimum of three years relevant experience.
- Social Work Diploma.
- Ability to establish trust and communication with individuals dealing with (intergenerational) trauma.
- Proficient in technology and online platforms.
- Strong interpersonal and communication skills.
- Willingness to travel across Canada.
- Provide virtual support to claimants by phone, internet or in person.
- Familiarity with Indigenous regional governance structures.
- Understanding of Indigenous culture, history, and trauma impacts.
- Knowledge of colonial policies and their effects on Indigenous communities.
- Fluency in Indigenous Language would be an added value.
- If you are working on First Nations land you will be tax exempt.
- Reliable vehicle.
