Equipment Maintenance Specialist
5 days ago
At The Home Depot Canada, you have the opportunity to be part of a dynamic team where you can thrive and grow professionally.
Job Overview
We are seeking a skilled Equipment Maintenance Specialist to join our Tool Rental department. As an Equipment Maintenance Specialist, you will play a critical role in ensuring the day-to-day operation and maintenance of equipment are executed efficiently and effectively.
Main Responsibilities
- Perform regular preventive maintenance on tools to ensure they are in good working condition
- Forecast and maintain an adequate inventory of parts for repair to minimize downtime
- Diagnose problems using information from manuals and vendors, and restore equipment to optimal performance
- Clean, inspect, and prepare tools for rental to customers while ensuring they are repaired and available in a timely manner
- Process tool rental transactions, including logging repairs and work orders, generating contracts, and handling customer deposits
- Train Tool Rental Sales Associates on the proper use and maintenance of new and existing tools
- Troubleshoot and perform routine maintenance on all equipment to prevent malfunctions
- Operate cash registers and follow related procedures to provide excellent customer service
Requirements
- A minimum time in position and performance management code requirements of V2 (or P3 in previous system)
- The ability to work a flexible schedule, including evenings and weekends
- Excellent communication skills and customer service abilities
- Knowledge of all policies, procedures, and duties related to customer service
- Strong decision-making and problem-solving skills
- Familiarity with tools, including how to maintain, repair, order parts, and their proper usage
About Us
The Home Depot Canada is a leading retailer of home improvement products and services. We offer a comprehensive range of products and expert advice to help our customers achieve their project goals. Our commitment to customer satisfaction, quality products, and exceptional service has earned us a reputation as a trusted partner in the industry.
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