Tool Rental Equipment Specialist

6 days ago


St Albert, Alberta, Canada The Home Depot Canada Full time
About This Role

With a career at The Home Depot Canada, you can be yourself and also be part of something bigger. Our Tool Rental Service Technicians play a crucial role in the day-to-day operation and maintenance of equipment in the tool rental department.

Key Responsibilities:
  • Providing Outstanding Service: Ensuring that available equipment is reliable and properly maintained to provide an excellent customer experience.
  • Maintaining Tools and Equipment: Performing preventive maintenance on tools, forecasting and maintaining an adequate inventory of parts for repair, and using information from manuals and vendors to diagnose problems and restore equipment.
  • Customer Support: Cleaning, inspecting, and preparing tools for rental to customers, ensuring tools are repaired and available for rental in a timely manner while keeping costs to a minimum, processing tool rental transactions, and training Tool Rental Sales Associates on turning, operation, and minor repair of new and existing tools.
Required Skills and Qualifications:
  • Knowledge of Tools and Equipment: Must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.
  • Communication and Problem-Solving Skills: Excellent communication skills and customer service skills, with the ability to analyze information to recognize potential problems, identify causes of equipment problems, and propose solutions.
  • Safety Expectations: Must adhere to The Home Depot Canada Environmental Health & Safety Management system element under


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