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Restaurant Operations Supervisor

1 month ago

Edmonton, Alberta, Canada Paramount Franchising (Alberta) Inc. Full time
About This Role

We are seeking an experienced Restaurant Operations Supervisor to join our team at Paramount Franchising (Alberta) Inc. This role is responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of staff members.

Key Responsibilities
  • Monitor staff performance and provide coaching and feedback to improve productivity and efficiency;
  • Recruit, train, and develop a high-performing team of servers, hosts/hostesses, and kitchen staff;
  • Set and manage schedules to ensure adequate coverage during peak periods;
  • Supervise staff and maintain a clean and organized work environment;
  • Determine menu offerings and implement operational procedures to meet customer demands;
  • Conduct regular performance reviews with staff members and address any concerns or issues that may arise;
  • Address customer complaints in a professional and timely manner;
  • Plan and manage budgets, monitoring revenues and expenses to ensure profitability;
  • Develop and implement strategies to drive sales growth and increase customer satisfaction.
Requirements
  • 2 years of experience as a restaurant supervisor or equivalent;
  • High school diploma or equivalent required, college education preferred;
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, staff, and management;
  • Ability to multitask and prioritize tasks to meet deadlines;
  • Strong problem-solving and conflict resolution skills;
  • Proficiency in Microsoft Office Suite and other software applications;
  • Availability to work varied shifts, including evenings, weekends, and holidays;
  • Physical stamina to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.
Compensation

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and opportunities for professional growth and development.

About Us

Paramount Franchising (Alberta) Inc. is a leading provider of dining experiences in Alberta, with a commitment to quality, customer service, and employee satisfaction. We offer a dynamic and supportive work environment, with opportunities for advancement and career growth. If you are a motivated and experienced leader looking for a new challenge, please apply today