Mobile Device Systems Manager

1 week ago

Windsor, Ontario, Canada ParaMed Full time

About the Role


The Mobile Device Systems Manager is a critical position that plays a key role in maintaining day-to-day operations by troubleshooting and managing mobile devices for team members. This includes training staff on device usage, ensuring optimal performance, and identifying areas for improvement.



Key Responsibilities



  • Monitor and advise management on worker performance through Alerts Management systems and publish statistics on goal achievement.
  • Manage inventory control, activation, deployment, and de-activation of mobile devices.
  • Track device retrieval from inactive and terminated employees.
  • IDentify relevant training needs and opportunities for improvement.
  • Provide training to new workers during the Onboarding Process.
  • Troubleshoot basic device issues as needed.
  • Perform other duties as assigned.


Other Considerations



  • Mental and physical effort required.
  • Travel may be required to regional locations.
  • Manual dexterity necessary for using desktop computers and peripherals.
  • Overtime may be required.


Qualifications and Education Requirements



  • Post-secondary education is required.
  • 2 years of training experience is preferred.


Competencies



  • Excellent presentation skills.
  • Strong time management skills.
  • Proven ability to manage time-sensitive tasks.
  • Strong work ethic and positive team attitude.
  • Advanced written and oral communication skills.
  • Demonstrated ability to train, coach, evaluate, and improve others.
  • Able to custom-fit training materials around individual needs.
  • Excellent listening, observing, and questioning skills.


In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of the hiring process.



Estimated Salary Range: $60,000 - $80,000 per year, depending on location and experience.



We are committed to providing the most compassionate care possible and offer a comprehensive benefits package. Join us in our mission to help people live better.



ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

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