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Retail Store Supervisor

2 months ago


Orillia, Ontario, Canada Mr. Lube + Tires Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Mr. Lube + Tires. As a key member of our store management team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of 5-10 sales associates to achieve sales targets and provide excellent customer service.
  • Sales Floor Management: Assign sales workers to duties, manage inventory, and maintain a clean and organized store environment.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner.
  • Reporting and Analysis: Prepare sales reports and analyze data to identify trends and areas for improvement.
  • Inventory Management: Organize and maintain inventory, including ordering merchandise and authorizing returns.
  • Staff Development: Hire, train, and develop staff to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
What We Offer
  • Health Benefits: Comprehensive health care plan.
  • Other Benefits: Other benefits, including a permanent employment opportunity.
  • Language: English.
  • Work Hours: 35 hours per week.