Enterprise Solutions Architect, Amazon Business

1 week ago


Toronto, Ontario, Canada com, Inc. Full time
About the Role

We are seeking a highly skilled Enterprise Solutions Architect to join our Amazon Business Professional Services team. In this role, you will work closely with customers to understand their source-to-pay processes and systems, and develop innovative purchasing and procurement solutions to help them succeed on Amazon Business.

Key Responsibilities
  • Engage with Fortune 500 customers to gain a deep understanding of their source-to-pay processes and systems
  • Develop and recommend solutions to help customers adopt complex business features on Amazon Business
  • Identify potential risks and gaps in customer systems and propose workarounds
  • Work closely with sales teams to provide status updates and insights learned during discovery with customers
  • Relay market needs and requirements back to internal Amazon teams, including Product Management, Technical, and Category Management teams
About the Team

The Solution Consulting team sits within the Amazon Business Professional Services (ProServe) organization, which is dedicated to accelerating customer success, adoption, and spend. We achieve this by guiding customers through their journey with tools and services while building their confidence with insights and trusted resources.

Requirements
  • 5+ years of experience in services delivery, pre-sales/solution architecture, and/or sales
  • Bachelor's degree in a relevant field
  • Ability to converse with senior customer stakeholders
  • Active listening and effective communication skills
  • Ability to multitask, prioritize, and meet competing deadlines
  • Knowledge of procurement and source-to-pay processes and solutions
Preferred Qualifications
  • 5+ years of ERP, Procure-to-Pay, and AP Automation business experience
  • Bilingual proficiency (French and English)
  • Desire to work in a fast-paced, challenging environment
  • B2B industry experience
  • Experience with Coupa, SAP, and Ariba systems
Salary Range

$120,000 - $160,000 per year, depending on location and experience.



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