Dairy Queen Team Leader
3 weeks ago
We are seeking an experienced and charismatic Food Service Supervisor to join our team at Dairy Queen. This role is perfect for those who enjoy working in a fast-paced environment, managing staff, and delivering exceptional customer service.
Job SummaryThis is a permanent full-time position with a salary of $45,000 - $60,000 per year, depending on experience. As a Food Service Supervisor, you will be responsible for leading a team of staff members, ensuring efficient food preparation, maintaining high standards of quality control, and exceeding customer expectations.
Key Responsibilities:- Lead and motivate a team of staff members to achieve excellent performance and customer satisfaction.
- Develop and implement effective training programs to ensure staff are knowledgeable about menu items, safety procedures, and customer service techniques.
- Monitor inventory levels, manage stock supplies, and optimize kitchen operations to maintain efficiency and minimize waste.
- Cultivate strong relationships with customers, addressing their concerns and providing solutions to resolve any issues.
- Prepare budget reports and track expenses to ensure cost-effectiveness.
- Maintain accurate records of sales, repairs, and employee performance.
- Secondary (high) school graduation certificate required; post-secondary education in hospitality or related field preferred.
- 1-2 years of experience in food service management or supervisory role.
- Proven leadership skills, ability to work in a team environment, and strong communication skills.
- Familiarity with Point-of-Sale systems and inventory management software.
- Fast-paced work environment with frequent standing and walking.
- Ability to lift up to 25 pounds and bend occasionally.
- Competitive salary range ($45,000 - $60,000 per year)
- Ongoing training and development opportunities
- Opportunity to work in a dynamic team environment
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