Key Holder Assistant

2 weeks ago


Victoria, British Columbia, Canada Ardene Full time

Job Summary:

The Third Key Holder plays a vital role in ensuring the smooth operation of our store. As a key member of our team, you will be responsible for assisting with visual merchandising and marketing directives, collaborating with management to maintain efficient store and stockroom operations, and overseeing all store operations in the absence of team leaders.

Key Responsibilities:

  • Assist with visual merchandising and marketing directives to maintain a visually appealing store environment.
  • Collaborate with management to ensure efficient store and stockroom operations, including opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service, and supervision of the team.
  • Oversee all store operations in the absence of team leaders, including processing purchases at the register, adhering to company policies, and supporting the Store Manager in ensuring company standards are followed.
  • Provide excellent customer service by creating a friendly environment, greeting, acknowledging, and re-approaching every customer, and being knowledgeable about products.
  • Support the Store Manager in ensuring company standards are followed in accordance with the employee manual.

Requirements:

  • Minimum 1-year retail experience.
  • High school diploma an asset.
  • Excellent selling and customer service abilities.
  • Strong time management and priority-setting skills.
  • Strong communication and interpersonal skills.
  • Ability to delegate tasks and take ownership.
  • Ability to lead a team in a positive and inclusive manner.

Physical Requirements:

  • Ability to stand for extended periods and climb a ladder.
  • Move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements:

  • Days, evenings, and weekends.

The expected wage for this position is $18.15 - $19.15 per hour.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

  • Dynamic and friendly work environment.
  • Flexible Schedule.
  • Casual dress-code.
  • Employee discount.
  • Upgraded eligibility for Ardene Rewards.
  • Birthday paid off.
  • Supportive and caring management team.
  • Wellness initiatives.
  • Cool contests.
  • Advancement opportunities.

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