Key Holder

4 weeks ago


Victoria, British Columbia, Canada Lindt & Sprüngli (Canada) Full time
Key Holder Job Description

We are seeking a highly motivated and customer-focused Key Holder to join our retail team at the May Fair Shopping Centre in Victoria, BC.

Key Responsibilities:
  • Provide exceptional customer service and ensure high levels of customer satisfaction
  • Assess customer needs and provide assistance and information on product features
  • Welcome customers to the store and answer their questions
  • Drive sales and actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Cross sell products and handle returns of merchandise
  • Build trusted relationships with customers and comply with inventory control procedures and visual merchandising standards
  • Act as a brand ambassador for our products and support with cash handling and inventory duties
  • Assist with corporate gifting and other duties as assigned
Qualifications:
  • Proven work experience as a Retail Sales associate, Sales representative or similar role
  • Basic understanding of customer service practices and sales principles
  • Track record of achieving sales targets and hands-on experience with POS transactions
  • Familiarity with inventory procedures and solid communication and interpersonal skills
  • A friendly and energetic personality with a customer service focus and ability to perform under pressure
  • Availability to work flexible shifts and high school diploma

We thank all those who have applied, however only the selected candidates will be contacted. We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information.


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