Customer Service Representative
5 days ago
COCO NAIL SPA is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, ensuring seamless client experience, and supporting our nail technicians.
In this role, you will greet clients, direct them to their appointments, and provide basic information about our services. You will also schedule and confirm appointments, receive and issue payments, and perform various administrative tasks such as filing and sorting mail. Your excellent communication skills and attention to detail will enable you to effectively handle phone calls, respond to inquiries, and resolve any issues that may arise. Additionally, you will work closely with our nail technicians to ensure that clients have a positive experience throughout their visit.
The ideal candidate will have 1 year of experience in a similar role and possess strong organizational skills, reliability, and time management abilities. A secondary school graduation certificate and proficiency in Microsoft Office, including Word and Excel, are required. If you are a team player with excellent customer service skills and a passion for delivering exceptional results, we encourage you to apply.
What We Offer
- Estimated salary range: $45,000 - $55,000 per year
- Bonus opportunities based on performance
- Work Term: Permanent
- Hours: 60 to 80 hours bi-weekly
How to Apply
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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