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Customer Service Representative

1 month ago

Portage la Prairie, Canada COCO NAIL SPA Full time

We are seeking a highly organized and detail-oriented Reception and Administrative Assistant to join our team at COCO NAIL SPA. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and organized workspace.

Key Responsibilities:
  • Customer Service: Greet clients and provide basic information, direct them to contacts or service areas, and obtain and process information required to provide customer service.
  • Appointment Management: Schedule and confirm appointments, receive and issue payments, and perform clerical duties such as filing and sorting and distributing mail.
  • Communication: Answer telephone and relay telephone calls and messages, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years or equivalent experience.
  • Skills: Word processing software, MS Office, MS Excel, ability to work independently, tight deadlines, attention to detail, organized, reliability, team player, and time management.
What We Offer:
  • Health Benefits: Dental plan and health care plan.
  • Financial Benefits: Bonus and permanent work term.