Unit Manager, Appraisal
1 week ago
Position Overview
The Unit Manager, Appraisal will lead and manage the Auto Damage Appraisal Unit to maximize full performance potential through creating unit-wide training aligned with individual developmental goals.
Key Responsibilities
- Leads, manages and develops the Auto Damage Appraisal Unit to maximize full performance potential through creating unit-wide training aligned with individual developmental goals
- Ensures Appraisals are being handled in line with service level agreements and in compliance with internal protocols and external legislative requirements
- Oversee and support Mitchell Estimatics, addressing Mitchell issues on an on-going basis and implement continuous change management efficiently
- Liaison with PD Unit Managers to ensure procedures are followed and provide continued support to PD Team
- Conducts quality and administrative file audits, record findings and proactively report concerns/issues to upper management
- Accountable for the customer experience as delivered by the team, ensuring exceptional customer service is delivered internally and externally
Requirements
- Post-secondary education required combined with comparable experience in automotive collision repair or automotive mechanical repair industry
- Minimum 5 years' experience as a Collision Estimator or Insurance Appraiser
- Preferred qualifications - Class A Motor Vehicle Technician or apprentice / Class B Body Repair Technician or apprentice / Certification in Motive Power Technology / Basic Estimating Course
- Strong organizational; decision making and problem solving skillset with excellent communication skills, both written and verbal
- Advanced technical knowledge of vehicle damage analysis
- Advanced negotiation skills and investigative logic
- Progressive experience in training/mentoring/coaching employees
What's In It For You
- Competitive salary
- Annual bonuses and merit increases
- 3 weeks' vacation
- Flexible benefit plan
- Defined Contribution Pension
- Complimentary CAA Membership
As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled and experienced Unit Manager, Appraisal to lead our Auto Damage Appraisal Unit. As a key member of our team, you will be responsible for maximizing the performance potential of the unit through effective training and development of team members.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled and experienced Unit Manager, Appraisal to lead our Auto Damage Appraisal Unit. As a key member of our team, you will be responsible for maximizing the performance potential of the unit through effective training and development of team members.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryThe Appraisal Unit Manager is responsible for leading and managing the Auto Damage Appraisal Unit to maximize its performance potential. This involves creating unit-wide training aligned with individual developmental goals, ensuring appraisals are handled in line with service level agreements and internal protocols, and overseeing Mitchell...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled and experienced Unit Manager to lead our Auto Damage Appraisal Unit. As a key member of our team, you will be responsible for managing and developing the unit to maximize performance potential.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to achieve optimal performance and efficiency.Develop and...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryThe Appraisal Unit Manager will lead and manage the Auto Damage Appraisal Unit to maximize its performance potential. This will be achieved by creating unit-wide training aligned with individual developmental goals.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to ensure it operates in line with service level agreements and...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled and experienced Unit Manager to lead our Auto Damage Appraisal Unit. As a key member of our team, you will be responsible for maximizing the performance potential of the unit through effective training and development of team members.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to achieve...
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Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled and experienced Unit Manager to lead our Auto Damage Appraisal Unit. As a key member of our team, you will be responsible for maximizing the performance potential of the unit through effective training and development of team members.Key ResponsibilitiesLead and manage the Auto Damage Appraisal Unit to achieve...
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