Grocery Store Team Lead
4 weeks ago
Job Title: Grocery Supervisor
We are seeking a highly motivated and experienced Grocery Supervisor to join our team at Giant Tiger. As a Grocery Supervisor, you will be responsible for overseeing the day-to-day operations of our grocery department, ensuring a high level of customer service, and managing a team of associates.
Key Responsibilities:
- Ensure a high level of customer service for assigned departments
- Oversee the day-to-day operations of the grocery department
- Train and communicate policies and procedures to department associates
- Complete ordering and replenishment of merchandise
- Manage a team within the assigned departments while ensuring cross-functional collaboration
- Ensure execution of the GT System by all associates
- Take appropriate action and provide recommendations based on analysis of assigned area
- Lead merchandising activities
- Follow best practices when receiving and processing merchandise
- Prepare and participate in inventory management activities
- Provide input to the Store Owner/Manager into scheduling and quantification
- Resolve customer complaints quickly and professionally
- Open and close the store on a rotating basis
- Actively involved and connected with the store's local community
- Support the store owner/manager on additional tasks and projects
- Ensure health and safety policies and guidelines are followed
- Ensure Loss prevention best practices are followed
- Ensure compliance of all policies when selling Tobacco and Lottery
Requirements:
- Proven motivator/team leader
- Ability to work independently and as part of a team
- Effective customer service, communication, and interpersonal skills
- Exceptional planning and organizational skills
- Strong merchandising and analytical skills
- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
Physical Demands of Position:
- Stand and/or walk
- Bend, twist, and squat
- Lift and/or move up to 18 kg (40 lbs.)
- Perform tasks involving firm grasping
- Perform repetitive tasks requiring a range of hand motions
- Reach above shoulder height and below waist level
Employee Universal Accountabilities:
- Ensure a high level of customer service
- Ensure health and safety policies and guidelines are followed
- Ensure Loss prevention best practices are followed
- Ensure compliance of all policies when selling Tobacco and Lottery
- Ensure emergency protocols are followed
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