Chief Customer Experience Officer
6 days ago
As the Chief Customer Experience Officer at Ascend FS, you will be responsible for developing and executing a comprehensive customer lifecycle strategy to boost retention, loyalty, and engagement across all channels. This role requires a strategic thinker who can create meaningful touchpoints and foster customer loyalty.
Responsibilities- Develop and implement a customer-centric strategy to drive long-term engagement and revenue growth.
- Own and optimize the customer journey in collaboration with cross-functional teams to ensure personalized experiences from acquisition through to loyalty.
- Collaborate closely with analytics and product teams to leverage insights from data analytics tools to refine segmentation and personalize communications.
- Manage campaigns across email, SMS, and other CRM channels using automation tools to oversee message consistency, compliance, and deliverability.
- Lead and mentor a growing team of professionals to deliver on strategic objectives and drive business results.
- 7+ years of experience in a customer-facing leadership role with a focus on B2C.
- Proficient in data analysis and skilled in A/B testing and optimization.
- Experience in CRM platforms, including automation and workflows.
- Familiarity with SMS platforms like Twilio and analytics tools like GA4.
- Excellent project management and leadership skills.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as benefits such as health insurance, retirement plan, and paid time off.
Please note that this is an estimate based on industry standards and may vary based on location and other factors.
-
Chief Financial Officer
6 days ago
Greater Toronto Area, Canada IQ PARTNERS Full timeAre you passionate about finance and manufacturing? The Chief Financial Officer / CFO candidate will be responsible for financial strategy, cost accounting, operational process improvement, financial planning, and analysis, financial reports, company audits, compliance, treasury, and bank relationships. The Chief Financial Officer / CFO candidate will...
-
Chief Financial Officer
7 days ago
Greater Toronto Area, Canada IQ PARTNERS Full timeAre you passionate about finance and manufacturing? The Chief Financial Officer / CFO candidate will be responsible for financial strategy, cost accounting, operational process improvement, financial planning, and analysis, financial reports, company audits, compliance, treasury, and bank relationships. The Chief Financial Officer / CFO candidate will...
-
Chief Financial Officer
7 days ago
Greater Toronto Area, Canada IQ PARTNERS Full timeAre you passionate about finance and manufacturing? The Chief Financial Officer / CFO candidate will be responsible for financial strategy, cost accounting, operational process improvement, financial planning, and analysis, financial reports, company audits, compliance, treasury, and bank relationships. The Chief Financial Officer / CFO candidate will...
-
Chief Quality and Regulatory Officer
5 days ago
Greater Toronto Area, Canada The Mullings Group Full timeJob OverviewThe Mullings Group is seeking a highly experienced Chief Quality and Regulatory Officer to lead our quality management initiatives in contract manufacturing of medical devices.About the RoleWe are looking for a seasoned professional with a proven track record in quality management, regulatory compliance, and leadership. As the Chief Quality and...
-
Chief Financial Officer
7 days ago
Greater Toronto Area, Canada, Ontario IQ PARTNERS Full timeAre you passionate about finance and manufacturing? The Chief Financial Officer / CFO candidate will be responsible for financial strategy, cost accounting, operational process improvement, financial planning, and analysis, financial reports, company audits, compliance, treasury, and bank relationships. The Chief Financial Officer / CFO candidate will...
-
Chief Operating Officer
5 days ago
Greater Toronto Area, Canada Affinity Integrated Facility Solutions Full timeAmbitious and results-driven Senior Executive sought to lead the Operations Team at Affinity Integrated Facility Solutions, a national leader in janitorial and building services.**Job Summary:**We are seeking a seasoned Management Leader with 10+ years of operations and sales experience to join our team as Chief Operating Officer. The successful candidate...
-
Chief Financial Strategy Officer
5 days ago
Greater Toronto Area, Canada Go2STAFFING Full timeGreat Opportunity for a Chief Financial Strategy OfficerLocation: North Toronto, ONSalary Range: $90,000 - $110,000 per annum.About the RoleWe are seeking a highly skilled and experienced Chief Financial Strategy Officer to join our dynamic team in a full-time hybrid role. This hybrid role is based in North Toronto, and you should be comfortable coming to...
-
Chief Experience Officer
1 month ago
Toronto, Canada Miles Nadal JCC Full timeChief Experience Officer (CXO) Miles Nadal JCC 750 Spadina Ave Toronto, ON M5S 2J2 **Principal Responsibilities**: Role: Chief Experience Officer (CXO) Reports to: Executive Director About the Miles Nadal JCC. The Miles Nadal Jewish Community Centre (MNjcc) has welcomed millions of people to the corner of Bloor and Spadina during the building's 70-year...
-
Chief Human Resources Officer
3 days ago
Greater Toronto Area, Canada Shoplazza Full timeJob Summary:We are seeking a highly skilled and experienced Chief Human Resources Officer to join our team at Shoplazza. As a key member of our leadership team, you will be responsible for developing and implementing HR strategies that drive business growth and employee engagement.About Us:Shoplazza is a rapidly growing e-commerce platform that provides...
-
Chief Experience Officer
1 month ago
Old Toronto, Canada Miles Nadal JCC Full timeChief Experience Officer (CXO) Miles Nadal JCC750 Spadina AveToronto, ON M5S 2J2 Principal Responsibilities: Role: Chief Experience Officer (CXO)Reports to: Executive Director About the Miles Nadal JCC: The Miles Nadal Jewish Community Centre (MNjcc) has welcomed millions of people to the corner of Bloor and Spadina during the building's 70-year history. We...
-
Chief Experience Officer
1 month ago
Toronto, Canada Miles Nadal JCC Full time**Role**:Chief Experience Officer (CXO) **Reports to**: Executive Director **About the Miles Nadal JCC** The Miles Nadal Jewish Community Centre (MNjcc) has welcomed millions of people to the corner of Bloor and Spadina during the building’s 70-year history. We provide opportunities for people of all ages and backgrounds to be active, learn, connect,...
-
Chief Security Operations Officer
2 days ago
Greater Toronto Area, Canada Intercast Full timeAbout Intercast:We're a leading provider of cybersecurity solutions to the financial industry.Job Summary:We're seeking an experienced Chief Security Operations Officer to join our team. In this role, you'll be responsible for protecting our clients' on-prem and cloud infrastructure as they strive to strengthen their security posture.Main...
-
Chief Technology Officer, Healthcare IT
5 days ago
Greater Toronto Area, Canada Reimer Associates Inc. Full timeReimer Associates Inc. is a leading player in the Healthcare supply chain industry.We are seeking an experienced Chief Technology Officer to lead our IT group, responsible for delivering innovative solutions to clients across the sector.A key requirement for this role is the ability to manage a large team and drive strategic growth through technology.The...
-
Chief Employee Experience Officer
3 weeks ago
Toronto, Ontario, Canada Techtronic Industries Full timeWe are seeking an exceptional leader to join our team as Chief Employee Experience Officer. This role is responsible for driving the award-winning employee experience story and streamlining the experience through communications content, channels, and branding.About the RoleThe Chief Employee Experience Officer will be a key member of our HR leadership team,...
-
Chief Information Officer
5 days ago
Greater Toronto Area, Canada Professional Staffing Full timeJob SummaryWe are seeking a seasoned IT leader to join our team as the Chief Information Officer (CIO) for Professional Staffing. This role offers a unique opportunity to drive technology strategies and lead high-performing teams in delivering exceptional IT services.About the RoleThe CIO will be responsible for developing and executing IT roadmaps that...
-
Chief Financial Management Officer
7 days ago
Greater Montreal Metropolitan Area, Canada Strategy Recruitment Group Full timeAt Strategy Recruitment Group, we are seeking a seasoned financial professional to fill the role of Chief Financial Management Officer. This position offers an exciting opportunity for a detail-oriented individual to take charge of the company's daily financial operations.About the RoleThe successful candidate will be responsible for maintaining all...
-
Chief Experience Officer, Member Engagement
15 hours ago
Toronto, Ontario, Canada Indigo Full timeJob SummaryWe are seeking a Chief Experience Officer, Member Engagement to lead our member engagement efforts and drive business growth.Company OverviewIndigo is Canada's Cultural Department Store, dedicated to telling stories and creating experiences. We are committed to our communities, customers, and each other, fostering diversity and inclusion to bring...
-
Chief Media Innovation Officer
3 weeks ago
Greater Toronto Area, Canada Omnicom Media Group Full timeThe Chief Media Innovation Officer at OMD is responsible for driving strategic insight across all media into a client's business, leading to the development of creative and cost-effective media communication plans.This senior role involves building and maintaining strong relationships with clients and internal teams, including account groups and buyers.A...
-
Bilingual Guest Experience Centre Consultant
6 months ago
Greater Toronto Area, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vaughan)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Chief Client Development Officer
3 weeks ago
Greater Toronto Area, Canada OMD Canada Full timeWith OMD Canada, you have the opportunity to excel in a dynamic role as a Chief Client Development Officer.About This Role:We are seeking a seasoned professional with expertise in driving revenue growth and expanding client relationships.The successful candidate will lead our efforts to elevate strategic partnerships and identify opportunities for...