Sales Lead

4 weeks ago

London, Ontario, Canada Little Burgundy Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Lead to join our team at Little Burgundy. As a Sales Lead, you will be responsible for assisting store management with basic store operations, developing a successful sales team, and achieving store and personal sales goals and standards of performance.

Key Responsibilities
  • Meet and exceed store and personal sales goals and standards of performance
  • Assist in training and developing a successful sales team
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
  • Perform all opening and closing duties according to company policy
  • Supervise and manage all aspects of daily store operations in store management's absence
  • Supervise and manage all aspects of Loss Prevention practices in store management's absence
  • Effectively communicate all store needs to store management
  • Complete bank deposits
  • Complete all assigned tasks and responsibilities promptly
  • Complete all required training
  • Provide a fun, full service experience to all customers
  • Resolve customer issues effectively
  • Understand the Little Burgundy culture and demonstrate it to the team
Requirements
  • Prior retail sales experience preferred
  • Ability to multi-task in a fast-paced environment
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Bilingualism as required (Quebec only)
  • Willingness to learn
  • Completion of all training programs leading up to Sales Lead position or equivalent training
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age

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