Hotel Operations Manager

2 weeks ago


Dartmouth, Nova Scotia, Canada Hearthstone Inn Dartmouth Full time

We are seeking a highly skilled Assistant Manager to join our team at Hearthstone Inn Dartmouth. As an Assistant Manager, you will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, and supervising staff. You will also be responsible for negotiating with suppliers for the provision of materials and supplies, negotiating with clients for the use of facilities, and performing front desk duties. In addition, you will prepare budgets and monitor revenues and expenses, arrange for and oversee maintenance activities, enforce policies and procedures, address customers' complaints or concerns, and assist clients/guests with special needs. The ideal candidate will have a combination of sitting, standing, and walking as part of their workday and possess excellent oral communication skills. This is a permanent position with 30 to 40 hours per week. Free parking is available.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • Hotel, motel, resort work setting
  • Excellent oral communication skills
Work Conditions and Physical Capabilities:
  • Combination of sitting, standing, walking
Personal Suitability:
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Team player
Other Benefits:
  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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