Housekeeping Department Head
4 weeks ago
Job Title: Housekeeping Manager
About the Role
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at New Castle Hotels & Resorts. As a key member of our hotel operations, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and public areas.
Key Responsibilities
- Leadership and Supervision - You will lead and motivate a team of housekeeping staff to deliver exceptional service and maintain the highest standards of cleanliness.
- Operational Management - You will be responsible for managing the day-to-day operations of the housekeeping department, including scheduling, budgeting, and inventory management.
- Safety and Compliance - You will ensure that all housekeeping staff are trained in safety procedures and that the department is compliant with all relevant regulations and standards.
- Guest Satisfaction - You will work closely with other departments to ensure that guest satisfaction is consistently high and that any issues are promptly resolved.
Requirements
To be successful in this role, you will need:
- At least three years of progressive experience in a hotel or related field, with prior housekeeping experience and supervisory experience strongly preferred.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong operational management skills, with the ability to manage budgets, schedules, and inventory.
- Knowledge of safety procedures and regulations, with the ability to train staff and ensure compliance.
- Excellent problem-solving skills, with the ability to resolve guest complaints and issues promptly and professionally.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced housekeeping professional looking for a new challenge, please apply today
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