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Senior Member Services Coordinator
1 month ago
**Company Overview**
The First Nations Health Authority is a leading health organization dedicated to delivering innovative healthcare services to BC First Nations communities. With a strong commitment to self-determination and decision-making, we work collaboratively with our partners to improve health outcomes.
We are seeking a highly skilled Sr. Administrative Coordinator, Member Services to join our team in West Vancouver, B.C.
About the Role:
You will be responsible for all aspects of FNHDA Membership, including processing new Member applications, supporting and retaining Health Director Members, coordinating activities related to membership inquiries and engagement, training logistics, and maintaining the FNHDA Members Portal.
You will be a first point of contact for Health Director Inquiries and provide excellent customer service to FNHDA Members seeking information on FNHDA programs, information streams, training initiatives, and community health planning activities.
About You:
- A diploma in business/office administration or an equivalent combination of education, training, and experience;
- Relevant, recent, and significant experience in an administrative capacity, including provision of services to senior-level staff processes (normally acquired over a period of 3-5 years);
- Experience working with BC First Nations communities, Health Directors, First Nation Wellness Practitioners, and/or organizations;
- Knowledge of the health governance landscape in BC, including multiple agreements with health system partners within the provincial and federal systems;
- An excellent understanding of FNHDA as an Association for Health Leads/Directors, Association mission, purpose, and programs associated with membership, as well as a thorough understanding of the respective roles of fellow staff, board, and committees of the organization.
Benefits:
We offer a comprehensive benefits package, including:
- A competitive salary range of $65,000 - $85,000 per year;
- Municipal Pension plan with an employer contribution of 9.31% (after 3 months);
- 3 weeks' vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays, including National Indigenous People's Day and National Day of Truth and Reconciliation;
- Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment;
- And more.
Why Work at FNHA?
As a member of our team, you will have access to ongoing training and development opportunities, a collaborative and supportive work environment, and the chance to make a meaningful difference in the lives of BC First Nations communities.
Indigenous Preference:
The First Nations Health Authority is committed to respecting diversity within our workforce and giving preference to individuals with Indigenous ancestry who choose to identify (First Nations, Inuit, Métis).
Culture Safety Training:
All FNHA employees complete San'yas Indigenous Cultural Safety Training to ensure a safe and respectful work environment.
