Field Operations Manager

4 weeks ago


Cambridge, Ontario, Canada Brandt Full time

Brandt Tractor Ltd is seeking a skilled Field Operations Manager to lead our Cambridge Construction & Forestry team.

This role requires a strong leader who can organize and dispatch technicians, ensuring quality repair work and advising the Service Manager on technician skills and training needs.

Duties and Responsibilities:

  • Organize and prioritize work to ensure efficient completion
  • Supervise and mentor service technicians
  • Maintain a clean and organized work environment
  • Advise and mentor technicians on quality and customer service
  • Communicate effectively with customers, service team, and branch personnel
  • Establish and maintain an on-call field schedule
  • Manage costs and ensure profitability of the department
  • Prepare and open work orders, ensuring warranty compliance
  • Perform other duties as required

Required Skills:

  • Strong organizational and leadership skills
  • Basic Microsoft Office skills required
  • Ability to work after-hours and be available on-call
  • Physical ability to lift up to 50 pounds

Required Experience:

  • Previous mechanical experience in a heavy equipment environment
  • Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent
  • Experience in a service department setting
  • Familiarity with John Deere and competitive products
  • Forklift license preferred
  • Strong organizational and leadership skills
  • Basic Microsoft Office skills required
  • Ability to work after-hours and be available on-call
  • Physical ability to lift up to 50 pounds


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