Field Operations Manager

3 weeks ago


Cambridge, Ontario, Canada Brandt Full time

Brandt Tractor Ltd is seeking a skilled Field Operations Manager to oversee the daily activities of our Cambridge Construction & Forestry Service Department.

The ideal candidate will be responsible for dispatching technicians, ensuring quality repair work, and advising the Service Manager on technician skills and training needs.

Duties and Responsibilities:

  • Organize and supervise the work of service technicians
  • Maintain a clean and organized work environment
  • Advise and mentor technicians on quality control and customer service
  • Establish and maintain an on-call field schedule
  • Communicate effectively with customers, the service team, and other branch personnel
  • Manage costs and ensure profitability of the department
  • Prepare and open work orders, including warranty preparation
  • Perform other duties as required

Required Skills:

  • Strong organizational and leadership skills
  • Basic Microsoft Office skills required
  • Ability to work after-hours and be available on-call
  • Physical ability to lift up to 50 pounds

Required Experience:

  • Previous mechanical experience in a heavy equipment environment
  • Certified Journeyman in the Heavy Duty Equipment technician trade or equivalent designated trade
  • Experience in a service department setting
  • Familiarity with John Deere and competitive products
  • Forklift license preferred


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