Senior Operations Manager

2 months ago


Montreal, Quebec, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Scotiabank. As a key member of our Operations Department, you will play a critical role in ensuring the smooth operation of our business processes and systems.

Key Responsibilities
  • Account Data Management
    • Ensure the accuracy and quality of data used to support various business processes.
    • Integrate new custodians into our daily reconciliation feed, including mapping data, building rules, and workflows.
    • Support day-to-day operations processes, such as report generation, pricing, reconciliation, and troubleshooting errors.
    • Work with system users to maintain and adapt processes to meet new business needs and ensure quality control.
  • Reconciliation and Data Management
    • Execute month and quarter-end data loads.
    • Maintain reconciliation systems and verify if the reconciliation process is ready to start early in the morning.
    • Run a daily automated reconciliation process and design and develop rules to improve the automated reconciliation and data process.
  • Team Leadership and Collaboration
    • Contribute to the overall success of the Operations Department by executing individual goals, plans, and initiatives in support of the team's business strategies and objectives.
    • Ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures.
    • Work with other team leads and management to ensure disaster and crisis management coverage.
    • Participate in the performance review process for team members.
Requirements
  • Bachelor's degree in Business or related field or equivalent experience.
  • 5 years of work experience in a similar role.
  • Extensive knowledge of Excel and experience in databases.
  • Innovative and eager for involvement in new projects and initiatives.
  • Bilingual in English and French with excellent communication skills, both written and verbal.


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