Senior Operations Manager
2 months ago
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Scotiabank. As a key member of our Operations Department, you will play a critical role in ensuring the smooth operation of our business processes and systems.
Key Responsibilities- Account Data Management
- Ensure the accuracy and quality of data used to support various business processes.
- Integrate new custodians into our daily reconciliation feed, including mapping data, building rules, and workflows.
- Support day-to-day operations processes, such as report generation, pricing, reconciliation, and troubleshooting errors.
- Work with system users to maintain and adapt processes to meet new business needs and ensure quality control.
- Reconciliation and Data Management
- Execute month and quarter-end data loads.
- Maintain reconciliation systems and verify if the reconciliation process is ready to start early in the morning.
- Run a daily automated reconciliation process and design and develop rules to improve the automated reconciliation and data process.
- Team Leadership and Collaboration
- Contribute to the overall success of the Operations Department by executing individual goals, plans, and initiatives in support of the team's business strategies and objectives.
- Ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures.
- Work with other team leads and management to ensure disaster and crisis management coverage.
- Participate in the performance review process for team members.
- Bachelor's degree in Business or related field or equivalent experience.
- 5 years of work experience in a similar role.
- Extensive knowledge of Excel and experience in databases.
- Innovative and eager for involvement in new projects and initiatives.
- Bilingual in English and French with excellent communication skills, both written and verbal.
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Senior Operations Manager, Data Management
2 months ago
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