Culinary Operations Director
4 days ago
Lethbridge, a vibrant community in southern Alberta, offers a unique blend of urban convenience and natural beauty. UpSourced HR is seeking an experienced Culinary Operations Director to lead our catering and food & beverage operations team. This full-time position involves overseeing daily operations, managing staff, and ensuring exceptional service quality.
About the Role- Operations Leadership:
- Supervise key personnel, including the Executive Chef and Director of Catering, to ensure efficient workflows and processes for both front-of-house (FOH) and back-of-house (BOH).
- Develop and implement digital training programs using Articulate, focusing on FOH initially and expanding to BOH.
- Support human resources functions, such as recruitment, job description accuracy, onboarding processes, and performance evaluations.
- Provide coaching and guidance to direct reports, fostering a high-performing operations team aligned with company values.
- Collaborate with the Director of Sales and Accounting to create and manage annual budgets, ensuring financial targets are met.
- IDentify cost-saving opportunities without compromising quality, aligning financial strategies with operational goals.
- Manage venue contract relationships, ensuring budget adherence and resource allocation.
- Nurture relationships with contracted venues, attending planning meetings, engaging in strategic sessions, and maintaining effective communication.
- Oversee client satisfaction and service quality, personally attending key events and following up on guest feedback to uphold LA Chefs' reputation.
- Promote quality standards in all aspects of service, from food presentation to guest experience.
- Collaborate with team members on menu planning, beverage selections, and event setups, as required, to support creative and logistical needs.
- Experience: 7+ years in operations management within the food & beverage or catering industry, with at least 3 years in a senior leadership role.
- Skills: Exceptional leadership and team-building skills, with experience in HR functions and team mentorship. Proficient in budgeting, financial analysis, and cost control. Strong venue management experience and ability to build client relationships. Knowledge of digital training platforms and quality management systems.
- Hours: Full-time; flexibility for evening, weekend, and holiday work as required to support events.
The estimated salary range for this position is $85,000 - $110,000 per year, depending on experience. Located in Lethbridge, Alberta, this opportunity offers a unique blend of urban convenience and natural beauty.
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