Senior Cloud Solutions Manager

2 weeks ago

Old Toronto, Canada Amazon Full time
Cloud Transformation Lead

As a Cloud Transformation Lead at Amazon, you will be responsible for guiding AWS customers through their multi-year journey to the cloud. In this highly visible role, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

You will be a critical partner to our most strategic Independent Software Vendor (ISV) customers, leveraging your experience with large-scale cloud transformations and helping them navigate their stages of AWS adoption. Experience with the principles of Software as a Service (SaaS) best practices and the journey ISVs take transitioning from traditional software delivery to the SaaS business model is a significant advantage. You will lead from the AWS side for ISV customers' Cloud and/or SaaS transformations, ensuring they are set up for success with proper Program Management, Change Management, execution, and post-migration/modernization stability.

Key Responsibilities
  • Interface with customer and AWS senior leadership to drive collaboration between core account groups, product/engineering teams, and customer teams
  • Translate strategic objectives from customers into AWS account plans and executable actions
  • Manage cadence by leading program management functions, influencing 'what' gets done across AWS teams and 'how' too
  • Build enablement plans, run design thinking innovation workshops, innovation hackathons, Executive Briefing Sessions, and go-live events

You are encouraged to think big, invent, and take ownership of customer challenges. You will not only bring the best of AWS/Amazon to our customers, but you will proactively help solve the customer's challenges through new ideas, tools, and mechanisms.

Requirements
  • 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
  • 5+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience
  • Experience implementing cloud services including migrations and modernization projects or similar
  • Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
Preferred Qualifications
  • Experience transforming a software company from a traditional software license business model to a Software-as-a-Service (SaaS) business model

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